CoverTrade

    Aerial and Satellite Installer Insurance

    Aerial and satellite work is a small-ticket trade with a large-ticket risk, and the two are almost completely disconnected.

    Rated On How You Get Up There

    The job is an hour and the invoice is modest. The exposure is a person working at roof level, frequently from a ladder rather than a tower, drilling into somebody's wall or strapping to their chimney stack. A fall is a life-changing injury claim and a chimney that comes down afterwards is a structural repair, and neither of those is proportionate to what you charged for the visit.

    That is why this trade is rated on access and height rather than on turnover, and why two installers with identical books are priced very differently depending on how they get up there.

    What Aerial & Satellite Installer Insurance Covers

    Public liability

    The core cover, and the limit matters more than the job size suggests. Injury to a householder or a passer-by, and damage to the building you are fixing to. £2 million is a sensible floor, £5 million is normal on commercial and communal work, and housing associations commonly ask for £5 million or £10 million.

    Working at height, declared accurately

    Not a section so much as the whole rating. Most liability policies state a maximum working height, and ladder work, tower use, roof access and work from a MEWP are frequently treated differently. The declaration has to match what you really do.

    Damage to the structure you fix to

    Chimney stacks, fascias, soffits, render and roof tiles. A stack that was already weak and comes down a month after you strapped to it is the characteristic dispute in this trade, and whether the stack counts as the thing you worked on or as third party property varies between wordings.

    Employers' liability

    Compulsory from the first employee at a £5 million statutory minimum. On this trade the person at the top of the ladder is the claim, so this is not a formality.

    Personal accident

    Worth more consideration here than in most trades. A sole trader who cannot climb has no income at all, and a fall does not have to be serious to stop you working for months.

    Tools, test kit and stock

    Meters, alignment kit, ladders, poles, brackets and cable. Low individual values and a van full of it, with the usual overnight vehicle condition.

    Financial loss where you sell equipment

    Where you supply the dish, the box or the amplifier as well as fitting it, products liability comes into play alongside your workmanship.

    Where The Cover Stops

    Wordings differ between insurers, so treat these as the usual position rather than as universal fact. Where one of them matters to you, it is worth checking on your own schedule before you need to.

    The stated working height

    The exclusion that decides claims in this trade. If your schedule permits work to a height below the gable end of a three storey terrace, the work above it is uninsured. Ask for the figure rather than assuming, because the default on a general trades policy is often lower than this trade needs.

    Roof access and walking on roofs

    Handled separately from the height limit on most wordings, and sometimes excluded outright. Stepping onto a roof to reach a stack or run a cable needs explicit permission.

    Ladder conditions

    Footing, tying off, ground conditions and sometimes a rule against working alone above a stated height appear as conditions rather than suggestions. They are assessed after an accident, not before it.

    Pre-existing defects in the structure

    An old chimney stack with failing mortar was weak before you arrived. Insurers will not pay to put right a defect you did not cause, and the argument is about whether your fixing accelerated it, which is why a photograph of the stack before you strap to it is worth more than any wording.

    Defective workmanship

    Going back to realign a dish is never covered. Water tracking into a bedroom through a cable entry you drilled badly may be, which is the distinction these claims turn on.

    Electrical work beyond the install

    Running a new power circuit for an amplifier or a powered unit is electrical work and needs the competence behind it. A low voltage install is not the same as adding a spur.

    The Chimney Stack Problem

    More disputes in this trade come from chimney stacks than from anything else, and almost none of them are really about the aerial.

    A lashing kit puts tension on masonry that has often been exposed for a century. If the mortar is failing, the stack may move or shed pots weeks or months later, and the householder's position will be that it was fine until you touched it. Proving otherwise after the fact is almost impossible unless you recorded the condition first.

    Two minutes of photographs is the entire defence: the stack, the pointing, the pots, from the ladder, dated. Where a stack is visibly poor, the right answer is to say so in writing and offer a gable mount or a different position instead. Declining the fixing is cheaper than carrying a structural repair.

    Communal Systems Are A Different Risk

    An IRS or communal aerial system on a block of flats is not a bigger version of a domestic install. It is commercial work with a managing agent, a contract and a different set of expectations.

    Expect to be asked for £5 million of public liability and sometimes £10 million, employers' liability evidence, a method statement and risk assessment for the roof work, and occasionally proof of training or a recognised card. You are also working above occupied homes, so a cable run through a riser or a penetration through a flat roof carries consequences a terraced house does not: water into the top floor flats, and a fire compartmentation question if you have gone through a wall or a ceiling.

    Where you make a penetration through a fire compartment, it needs sealing properly and it is worth photographing. That detail is exactly what a managing agent's surveyor will come back to.

    Where This Trade Has Gone

    The work has changed faster than most insurers' trade descriptions have. Satellite television is declining, and the growth is in low orbit broadband dishes, communal systems, CCTV brackets and general fix-to-the-outside-of-a-building work.

    That matters because the policy is rated on what you declared. An installer whose schedule says television aerials, who now spends half the week fitting broadband dishes and security cameras, is operating partly outside what the insurer priced. Neither of those is a harder risk; it is the undeclared part that is the problem rather than the activity.

    If your week has drifted, say so at renewal. It is normally a description change rather than a premium change, and it closes the kind of gap that only appears when a claim is being assessed.

    How To Choose A Broker As An Aerial Installer

    This trade gets quoted off a generic form more than most, and the generic form does not ask the question that matters. We are an FCA regulated broker and will not tell you we are the best choice. These are the things that decide it.

    What working height does the policy permit?

    Ask for the number. This is the single most common reason a claim in this trade fails, and a default height on a general trades policy is frequently lower than a three storey gable end.

    Does it allow ladder work, roof access, or both?

    They are usually separate permissions and either can be restricted. If most of your work is off a ladder, a policy written around tower access is not covering your week.

    How is the structure you fix to treated?

    Chimney stacks, fascias and render are what you attach to, and wordings differ on whether that counts as the thing you worked on or as third party property. It is the difference between a paid claim and an argument.

    Is the full range of what you fit declared?

    Aerials, satellite, low orbit broadband dishes, communal systems, CCTV brackets. A schedule naming only television aerials is narrower than most installers' actual work.

    Can the limit meet communal and commercial contracts?

    If you want managing agent or housing association work, £5 million and employers' liability evidence are the entry price, and a method statement for roof work is increasingly asked for.

    Is there products liability where you supply the kit?

    Fitting somebody else's dish is workmanship. Supplying and fitting your own brings products liability alongside it, and the two are not the same section.

    Factually, here is what we do against those questions. We ask the maximum height you work to and whether you go onto roofs before quoting rather than after, we have the full range of what you install written onto the schedule rather than one trade description standing in for it, and we tell you what limits communal and managing agent contracts usually require. We are a broker, so it goes to several insurers rather than one.

    This trade is named in the appetite of more than one of the insurers we deal with, which is why we can place it properly rather than squeezing it into a general trades policy. We also insure roofers, scaffolders and window fitters, so working at height is ordinary ground here rather than an exception.

    What Moves The Price

    Every policy is priced on the business behind it. These are the things that move the premium:

    • The maximum height you work to, and whether you access roofs
    • Whether you work from ladders, towers or powered access
    • The split between domestic work and communal or commercial systems
    • The limit of indemnity your contracts require
    • Turnover, and whether you supply equipment as well as fitting it
    • Number of employees, and whether anyone works alone at height
    • Claims history, particularly falls and structural damage

    We are a broker, so we take it to several insurers rather than quoting one. Call 02382 000820 for a quote.

    What We Need To Quote

    • What you install: aerials, satellite, broadband dishes, communal systems
    • The tallest property you work on and how you reach it
    • Whether you step onto roofs, and whether anyone works alone
    • The proportion of communal, commercial or managing agent work
    • Annual turnover, and whether you supply the equipment
    • Anyone who works with you, including casual help
    • The limit of indemnity you need, and who requires it
    • Any claims in the last five years, including structural damage

    Cover that often goes with this

    The gaps we most often find sitting next to this policy.

    Common questions

    What insurance do aerial installers need?+

    Public liability first, and at a higher limit than the job values suggest: £2 million is the sensible floor and £5 million is normal for communal or commercial work. The reason is that the claim is a fall or a structural repair rather than anything proportionate to the invoice. The declared working height is the part that actually decides whether a claim pays, so it has to match the tallest property you work on. Employers' liability is compulsory from the first employee at a £5 million statutory minimum. Then tools and test kit, and personal accident, which is worth more here than in most trades because a sole trader who cannot climb has no income.

    Am I liable if a chimney stack is damaged after I fit an aerial?+

    Potentially, and it is the characteristic dispute in this trade. A lashing kit puts tension on masonry that is often very old, so if the stack moves or sheds pots weeks later the householder's position will be that it was sound until you touched it. Insurers will not pay to put right a pre-existing defect, so the whole argument is about whether your fixing caused or accelerated it. Photograph the stack, the pointing and the pots before you strap to anything. Where a stack is visibly poor, say so in writing and offer a gable mount instead, because declining the fixing costs less than a structural repair.

    Does my policy cover working off a ladder?+

    Only if it says so, and ladder work is frequently treated separately from the general working height. Most liability policies state a maximum height and then deal with ladders, towers, roof access and powered access as distinct permissions, any of which can be restricted or excluded. Since a great deal of aerial work is genuinely done off a ladder, this is the first thing to check on a quote rather than the last. Expect conditions about footing, tying off and sometimes not working alone above a stated height, and treat them as conditions rather than advice.

    Who insures aerial and satellite installers in the UK?+

    It is a smaller market than general trades because the working at height exposure pushes it outside the appetite of some standard tradesman policies, and several of the insurers who do write it are reached through brokers rather than direct. More than one of the insurers we deal with names aerial and satellite erecting in their own appetite, which is why it can be placed properly rather than squeezed into a generic policy. What separates placements is the permitted height, whether ladder and roof access are allowed, and how damage to the structure you fix to is treated.

    Do I need different cover for communal aerial systems on flats?+

    The same policy, with the work declared and usually a higher limit. Managing agents and housing associations typically require £5 million of public liability and sometimes £10 million, plus employers' liability evidence and a method statement for the roof work. The practical differences are that you are above occupied homes, so a badly sealed penetration means water into the top floor flats, and that going through a wall or ceiling raises a fire compartmentation question. Seal properly and photograph it, because that is what a surveyor comes back to.

    I fit broadband dishes and CCTV brackets as well now. Is that covered?+

    It needs declaring rather than assuming, and it is the most common gap in this trade today. The work has moved faster than insurers' trade descriptions: satellite television is declining while low orbit broadband dishes, communal systems and camera brackets are growing. If your schedule says television aerials and half your week is something else, part of what you do was never priced. None of it is a harder risk than the original work, so it is usually a description change rather than a premium change. Tell us at renewal and it closes the gap.

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