Soft Strip Contractor Insurance
Soft strip sits in an awkward gap, and it is the gap that causes the insurance problems rather than the work itself.
Not Demolition, Not Fit Out
It is not demolition, because the building has to survive: the structure, the roof, the services you were told to retain and often the facade all stay, and the client intends to refurbish and reoccupy. It is not fit out either, because you are removing rather than installing. Insurers who rate it as demolition price a risk you are not running, and insurers who rate it as general building miss the two exposures that actually matter.
Those two are asbestos, which you find rather than look for, and the building envelope, because a structure that has been opened up and left is exposed to weather, water and anybody who walks in.
What Soft Strip Insurance Covers
Public liability
Injury and damage to other people's property, which here includes the retained structure, the neighbouring units and anything in the building you were told to leave. £5 million is the practical floor on commercial work and £10 million is common on main contractor frameworks.
Damage to the retained structure
The section that defines this trade. Everything you were instructed to keep is third party property you are working around rather than on, and the dispute is almost always about whether a crack, a stain or a severed service was yours.
Employers' liability
Compulsory from the first employee at a £5 million statutory minimum, and this trade typically runs a high proportion of labour only subcontractors, which are rated as wageroll.
Contract works and the building left open
The works in progress, and crucially the consequences of an envelope that has been opened. Water ingress through a removed roof light or a stripped wall is the characteristic loss.
Asbestos, within declared categories only
Standard trades policies exclude asbestos entirely. Since you encounter it routinely in pre-2000 buildings, the position has to be established deliberately rather than assumed.
Plant, tools and skips
Breakers, saws, access equipment and loaded skips. Skips on a public highway bring their own permit and lighting obligations.
Legal expenses
Dilapidations and strip out disputes are frequent, document heavy and expensive to argue.
Where The Cover Stops
Wordings differ between insurers, so treat these as the usual position rather than as universal fact. Where one of them matters to you, it is worth checking on your own schedule before you need to.
Asbestos excluded as standard
The biggest gap in this trade. Practically every general policy excludes asbestos, and soft strip in a pre-2000 building is where it gets disturbed. The control is procedural: stop, test, and either bring in a contractor whose policy contemplates it or have your own categories declared.
Damage to the thing you were working on
Many wordings treat the element you were removing differently from surrounding property. On strip out that line is everywhere, because you are working directly against surfaces that have to survive.
Water ingress after the envelope is opened
Gradual damage is excluded on most policies, so a roof opening left for a fortnight that lets water into three floors is a difficult claim. Temporary weatherproofing is the control and the evidence.
Security of an empty building
A stripped building is an attractive target for metal theft and squatters. Policies frequently impose conditions on hoarding, boarding and inspection once a building is unoccupied.
Services assumed dead
A cable or pipe believed isolated and found live is both an injury risk and a claim. Isolation certificates rather than assurances are what protect you.
Structural elements removed in error
Removing something load bearing because the drawing was unclear is a structural claim and possibly a professional one, depending on who decided.
Asbestos Is Found, Not Sought
Every soft strip contractor working in older buildings will encounter asbestos, and the question is only whether it is identified before it is disturbed.
A refurbishment and demolition survey should exist before you start, and the first thing worth doing is reading it rather than filing it. Where it is absent, incomplete or based on a management survey rather than a refurbishment one, the right answer is to stop and say so in writing. Textured coatings, floor tiles, bitumen adhesives, insulating board around services and asbestos cement in roofs and soffits are all routine finds in buildings of a certain age.
Insurance-wise the position is simple and unforgiving: your general policy excludes it. So either the work stops and a contractor whose cover contemplates asbestos handles it, or you hold cover for the specific categories you genuinely handle. What does not work is carrying on and hoping, because a disturbance claim is both uninsured and a regulatory matter.
Keeping The Building Watertight And Secure
The second exposure is one most policies were never written around: you have deliberately opened a building that somebody still owns.
A removed roof light, a stripped external wall or a disconnected rainwater system means the next heavy week of weather goes inside. Because gradual damage is excluded on most wordings, a slow ingress over a fortnight is a far harder claim than a single storm event, and the client's loss is damage to retained finishes and a delayed programme. Temporary weatherproofing, and a record of when it went up, is both the control and the evidence.
Security is the other half. A stripped building with exposed copper, cable and fittings attracts metal theft, and an empty building attracts occupation. Hoarding, boarding, lighting and a recorded inspection routine are often policy conditions once a building is unoccupied, and they are worth confirming rather than assuming.
The Schedule Of Condition Is Your Defence
Strip out generates more disputes about pre-existing damage than almost any other trade, and the contractor without photographs loses them.
You are working hard against surfaces that have to survive: floors, columns, ceilings, facades, stairwells and lift cores. Some of them were already marked, cracked or stained before you arrived, and the client will not remember which. Once the building is stripped, everything is visible for the first time in decades and all of it looks like damage.
So photograph everything before the first day, systematically and dated, including the access route and the lift you will be using. Then photograph again at completion. It takes a morning and it is the difference between a negotiation and a deduction. Where a main contractor provides a schedule of condition, read it and add to it rather than accepting it.
Why This Is Rated Wrong So Often
A great many soft strip contractors are insured as either demolition contractors or general builders, and both descriptions mis-price the work.
Rated as demolition, you pay for an exposure you do not have: no structural collapse, no explosives, no heavy plant bringing a building down. Rated as general building, you get a policy that says nothing useful about asbestos, nothing about a retained structure you are working against, and nothing about an opened envelope. Neither is a saving.
The right description is the work itself, with the asbestos position stated and the retained structure treated as third party property. It is a referral rather than an instant quote, and it produces a policy that answers the claims this trade actually has.
How To Choose A Broker For Soft Strip Work
The common failure here is being rated as something adjacent rather than as what you do. We are an FCA regulated broker and will not tell you we are the best choice. These are the questions that decide it.
What is the asbestos position, stated plainly?
You will encounter it. A broker who has not told you that your policy excludes it, and what the alternatives are, has left the biggest exposure in the trade unaddressed.
How is the retained structure treated?
Everything you were told to keep is property you are working against. Whether it counts as third party property or as the thing you worked on varies between wordings and decides most disputes.
Does it deal with an opened building envelope?
Water ingress through a roof or wall you removed is the characteristic loss, and gradual damage is excluded on most policies. Ask how it is handled and what weatherproofing is expected of you.
Are there unoccupied building conditions?
A stripped building attracts metal theft and occupation. Hoarding, boarding and inspection routines are frequently conditions once it is empty.
Are you being rated as demolition or as general building?
Both mis-price this work in opposite directions. Ask what trade description is on the submission, because that is what the premium was built from.
How are labour only subcontractors declared?
This trade runs on them and they count as employees for employers' liability, rated as wageroll. Getting it wrong is a premium adjustment at best.
Factually, here is what we do against those questions. We state the asbestos position plainly before quoting rather than leaving it to a claim, we have the retained structure described as third party property on the schedule, we ask what temporary weatherproofing and security you put in place and get the conditions confirmed, and we submit the work as soft strip rather than letting it be rated as demolition or general building. We are a broker, so it goes to several insurers rather than one.
Soft strip is named in the appetite of one of the insurers we deal with. We also insure demolition contractors, asbestos contractors and shopfitters, which is the whole sequence a building goes through, so where a claim crosses between them it is familiar ground.
What Moves The Price
Every policy is priced on the business behind it. These are the things that move the premium:
- The asbestos position, and which categories you handle yourself
- Whether buildings are occupied, part occupied or empty
- The retained structure, and how much facade or frame stays
- Turnover and the proportion of labour only subcontractors
- The limit of indemnity your contracts require
- Temporary weatherproofing and security arrangements
- Claims history, particularly water damage and pre-existing damage disputes
We are a broker, so we take it to several insurers rather than quoting one. Call 02382 000820 for a quote.
What We Need To Quote
- A description of the work and what is typically retained
- Your procedure when suspected asbestos is found
- Whether you hold cover for any asbestos categories yourself
- Annual turnover and payments to labour only subcontractors
- Whether buildings are occupied or empty while you work
- Temporary weatherproofing and security arrangements
- The limit of indemnity required, and who requires it
- Any claims in the last five years
Cover that often goes with this
The gaps we most often find sitting next to this policy.
- Demolition contractorsThe next stage, and the rating this trade is often wrongly given.
- Asbestos removalWhat to do when the survey was wrong or missing.
- ShopfittersThe fit out that follows, in the same building.
- Contractors all riskThe works in progress while the building is open.
- Subcontractor insuranceLabour only against bona fide, which this trade runs on.
- Talk to a brokerAsk us what trade description your submission will use.
Common questions
What insurance do soft strip contractors need?+
Public liability at £5 million as a practical floor on commercial work and £10 million on main contractor frameworks, with the retained structure described as third party property rather than as the thing you were working on. Employers' liability is compulsory at a £5 million statutory minimum, and this trade runs a high proportion of labour only subcontractors who count as employees and are rated as wageroll. Then contract works, plant and tools, legal expenses for dilapidations disputes, and a deliberate position on asbestos, because your policy almost certainly excludes it.
Is soft strip insured as demolition?+
It frequently is, and it mis-prices the work in both directions. Rated as demolition you pay for structural collapse, heavy plant and bringing buildings down, none of which you do. Rated as general building you get a policy that says nothing useful about asbestos, nothing about a retained structure you are working directly against, and nothing about an opened building envelope. Neither is a saving. The right submission describes soft strip as what it is, which means a referral rather than an instant quote and a policy that answers the claims you actually have.
Am I covered if we disturb asbestos during a strip out?+
Almost certainly not, because practically every general trades policy excludes asbestos entirely, and soft strip in a pre-2000 building is precisely where it gets disturbed. There should be a refurbishment and demolition survey before you start, and it is worth reading rather than filing: where it is missing, incomplete, or is actually a management survey, stop and say so in writing. Then either the work pauses while a contractor whose cover contemplates asbestos handles it, or you hold cover for the specific categories you genuinely deal with. Carrying on and hoping leaves you uninsured and in a regulatory problem.
Who pays if water gets into a building after we open the roof?+
It depends on how it happened and how quickly. A single storm event through an opening you had weatherproofed is a very different claim from a fortnight of slow ingress through an opening left unprotected, because gradual damage is excluded on most policies. The client's loss is damage to retained finishes plus a delayed programme, which adds up quickly. Temporary weatherproofing is both the control and the evidence, so record when it went up and photograph it. This is the characteristic loss in this trade and it is almost entirely preventable.
How do I avoid being blamed for damage that was already there?+
Photograph everything before the first day, systematically and dated, including floors, columns, ceilings, stairwells, the facade, the access route and the lift you will use. Then photograph again at completion. The problem is structural rather than anybody being unreasonable: once a building is stripped, surfaces are visible for the first time in decades and everything looks like damage, and the client genuinely will not remember what was marked before. Where a main contractor supplies a schedule of condition, read it and add to it rather than simply accepting it.
Who insures soft strip contractors in the UK?+
Soft strip is named in the appetite of one of the insurers we deal with, which matters because the alternative is being squeezed into a demolition or general building description that prices the wrong thing. The market is reasonably available if the work is described properly. What separates placements is whether the retained structure is treated as third party property, what the asbestos position is, whether an opened envelope and unoccupied building conditions are addressed, and whether labour only subcontractors have been declared correctly.
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