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    Privacy Notice

    This is the privacy notice of CoverTrade Risk Management LTD whose registered office is at Unit F3, 150 The Grange, Michelmersh, Romsey, Hampshire, SO51 0AE, referred to as we, us or our in this privacy notice.

    About This Privacy Notice

    This privacy notice sets out how we collect and process your personal data. This privacy notice also provides certain information that is legally required and lists your rights in relation to your personal data.

    This privacy notice relates to personal information that identifies you as a natural person whether you are an actual or potential customer, an individual who browses our website or an individual outside our organisation with whom we interact.

    The privacy and security of your personal information is very important to us so we want to assure you that your information will be properly managed and protected by us at all times.

    This privacy notice may vary from time to time so please check it regularly. This privacy notice was last updated on 07 July 2024.

    How to Contact Us

    Controller and Contact Details

    For the purposes of relevant data protection legislation, we are a controller of your personal data.

    If you need to contact us in connection with the use or processing of your personal data, then you can do so using our contact details as set out below.

    Data Protection Officer / Representative

    Our Data Protection Officer / Data Protection Representative is Gary Moore who you can contact at gary@covertrade.co.uk.

    What Information We Hold About You and Where We Obtain This From

    The personal data that we collect about you may include the following information:

    • Personal data you provide to us in person, via our website or by telephone
    • Personal data you provide when you enquire about insurance, or when you purchase a policy, through us
    • General information about you, such as your name, address, contact details and date of birth
    • Personal data you provide if you subscribe to any of our mailing or newsletter services
    • Your claims and credit history
    • Financial details, such as your bank account and card details
    • Criminal convictions
    • Information about your use of our website such as your IP address

    We collect your personal data from you as a controller when we obtain quotations for insurance for you, when we set up your policy for you and when we make changes to your policy for you.

    We also collect information from publicly available sources and third party databases made available to the insurance industry.

    This may include business contact details relating to individuals acting in a professional or business capacity, where such information is publicly available or lawfully obtained from reputable third-party sources.

    How We Use Your Personal Data and the Lawful Basis for Doing So

    Where We Are Relying on a Basis Other Than Consent

    We may rely on one or more of the following legal bases when processing your personal data for the following purposes:

    Marketing Communications

    To let you know about similar products and services that may be of interest to you.

    The processing is necessary to pursue our legitimate interest in operating our business.

    How We Contact You About Other Products and Services

    We may from time to time process your personal data to let you know about similar products and services that may be of interest to you.

    In some cases, we may contact individuals acting in a business or professional capacity using business contact details that are publicly available or obtained from reputable third-party sources. Our lawful basis for this processing is our legitimate interest in promoting our services to businesses who may reasonably benefit from them.

    You will be given the option to stop receiving any communications from us in this regard at any time. This will not affect us contacting you about the servicing of products that you have specifically requested from us.